Collect Outstanding Payments (COP) Template


Rated 4.00 out of 5 based on 2 customer ratings
(2 customer reviews)

You agreed payment terms in the quote, you’ve done the work, sent a fabulous invoice and… Nada.  Zip. What now?  Our relentless Collect Overdue Payments business process template gives you everything you need to pry your hard-earned money out of the hands of your overdue customers.  This is war and you’re ready for battle!

Product contents:

Many businesses fail because they have no process for collecting on outstanding payments.  Th Collect Overdue Payment template was written by a lawyer with bitter memories of not being paid a very large amount of money, so it’s tight, clinical and not-quite-hostile (but close to it)!  In other words, everything you need to shake the tree!  Professional templates, letters, conversation coaching – all you need to extract the money you’re owed on a timely basis.  Makes you sound like you’ve already been to your lawyer – and in a funny way, you have!


A strong process for recovering overdue payments is essential for every business.  It enables you to

  • Have confidence that you can get paid for the work you do
  • Show your client that you’re a force to be reckoned with
  • Stand tall and not be walked all over by less than honest clients


The Collect Outstanding Payments template is a simplified version of the standard debt recovery  processes used by large companies around the world. It contains the following:

  • Payments checklist (which reminds you when to start chasing)
  • Overdue payment reminders (3) which escalate in language terms
  • Payment reminder call preparation
  • The follow-up email after the call
  • The final cover email which details all steps taken, and the action you now intend to take with your lawyer

The Collect Outstanding Payments template makes you look very professional, and sends a very clear but polite message, namely “do NOT mess with me!”  The return on your investment in this product will be the stuff of legends!

2 reviews for Collect Outstanding Payments (COP) Template

  1. Rated 4 out of 5

    Alastair, Abu Dhabi

    Getting paid is really difficult these days. So anything that helps make that process easier is very useful. This is DEFINITELY very useful!

  2. Rated 4 out of 5

    Injeel, Dubai

    When I talked to Steve about the amount of money clients owed me he took me through the process. So I tried each step. I wasn’t 100% successful because some clients are just too difficult, but I did get back around 80% of what I am owed ($12,000). That’s a really good return on $27!!

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